T-MOBILE
Redefining the T-Mobile Tuesday
T-Mobile introduced its exclusive customer appreciation initiative called "T-Mobile Tuesdays." The program encouraged T-Mobile customers to download a dedicated mobile app, promising exciting free offers every Tuesday 🎉🎉. Our mission was to redesign the app with the aim of enticing more businesses to join in and redefine the Tuesday experience, enhancing the benefits and offerings available to T-Mobile customers.
Collaborated in 2017 as a Product Designer with Pappas Group DMI.
t-mobile TUESDAY
#GetThanked.
Our redesigned app places a strong emphasis on enhancing the discovery experience. Instead of a lengthy, filtered scroll, we now empower users to filter promotions by city, spotlighting the top 5 in their chosen area.
We've revamped the wallet feature to underscore the urgency of these promotions, allowing users to swiftly scan through all accumulated offers.
In the profile section, we've created a central hub that integrates T-Mobile device promotions, leveraging insights from account history, and showcases the added perks exclusive to Magenta Status members..
T-MOBILE BUSINESS
We presented the tool to businesses that foster a supportive environment, enabling them to effortlessly track customer engagement with various offers. Our goal was to streamline the offer creation process, making it simpler and more efficient for these businesses. Users now possess the capability to effortlessly compare data across different periods.
T-MOBILE BUSINESS
Customer Service
We aimed to underscore the introduction of a customer service feature that bridges the communication gap between businesses and their customers, facilitated by T-Mobile. This innovative feature is designed to enhance the interaction and support system between companies and their clientele, fostering a seamless and efficient customer service experience.
